Terms of Service

Last Updated: March 21st 2026

1. Acceptance of Terms

By accessing or using the services provided by Infinite Agency Group LLC ("Company," "we," "us," or "our"), you agree to be bound by these Terms of Service ("Terms").

If you do not agree to these Terms, you may not access or use our services.

2. Description of Services

Infinite Agency Group LLC provides digital services including, but not limited to:

• AI-powered chatbot solutions (including “Jeremy”)
• CRM and automation systems
• SMS and email marketing tools
• Lead generation and customer engagement solutions
• Website integrations and digital business tools

All services are designed to help businesses automate communication, improve engagement, and generate leads.

3. User Responsibilities

By using our services, you agree to:

• Provide accurate and complete information
• Comply with all applicable laws and regulations
• Not use our services for spam, harassment, or illegal activities
• Obtain proper consent before contacting individuals via SMS, email, or automation

You are solely responsible for your use of our platform and services.

4. Payments, Billing & Subscriptions

All services are billed in advance on a recurring or one-time basis, depending on your selected plan.

By purchasing a subscription, you expressly authorize Infinite Agency Group LLC to charge your payment method on a recurring basis (e.g., monthly or annually) until you cancel.

Subscriptions automatically renew at the end of each billing cycle unless canceled prior to the renewal date.

All payments are non-refundable unless otherwise stated in writing.

Failure to make payments may result in suspension or termination of services.

5. Cancellation & Termination

You may cancel your subscription at any time.

Cancellation will take effect at the end of your current billing cycle.

We reserve the right to suspend or terminate your account at any time if you violate these Terms.

6. SMS/MMS Mobile Messaging Program

Program Description
By opting into our messaging program, you consent to receive SMS/MMS messages from Infinite Agency Group LLC, including:

• Account notifications
• Appointment reminders
• Marketing and promotional messages

Message Frequency
Message frequency may vary depending on user interaction and service usage.

Message & Data Rates
Message and data rates may apply. Please check with your wireless carrier for details.

Opt-Out
You may cancel SMS services at any time by replying “STOP.” A confirmation message will be sent, and you will no longer receive messages.

To rejoin, simply opt in again through our platform.

Support
For assistance, reply “HELP” or contact us at support@infiniteagencygroup.com

Carrier Liability
Wireless carriers are not liable for delayed or undelivered messages.

7. Acceptable Use Policy

You agree NOT to use our services to:

• Send unsolicited or unauthorized messages (spam)
• Promote illegal activities
• Harass, abuse, or harm others
• Violate telecommunications or privacy laws

Violation may result in immediate termination of services.

8. Intellectual Property

All content, systems, software, branding, and technology provided by Infinite Agency Group LLC remain our exclusive property.

You may not copy, modify, distribute, or reverse-engineer any part of our services without written permission.

9. Client Onboarding & Setup

Clients must provide all necessary information, access, and materials required for service setup.

Project timelines begin only after all required onboarding materials are received.

We are not responsible for delays caused by incomplete or delayed client submissions.

10. Service Availability (SLA)

We strive to provide reliable and uninterrupted services; however, we do not guarantee continuous or error-free access.

Support requests are typically responded to within 24–48 business hours.

Scheduled maintenance, updates, or unforeseen issues may result in temporary interruptions.

We reserve the right to modify, update, or discontinue features or services at any time without prior notice.

11. AI Services Disclaimer

Our services may include AI-powered tools and automation systems.

These systems may not always produce accurate, complete, or up-to-date results.

By using our services, you acknowledge and agree that:

• AI-generated outputs may contain errors or inaccuracies
• Results may vary depending on inputs and external factors
• You are responsible for reviewing and approving AI-generated content
• We are not liable for decisions made based on AI outputs
• AI-generated interactions may represent your business, and you are responsible for monitoring and configuring them appropriately

12. Disclaimer of Warranties

All services are provided “as is” and “as available” without warranties of any kind.

We do not guarantee:

• Specific business results
• Lead generation outcomes
• System uptime without interruption

Results may vary and are not guaranteed.

13. Limitation of Liability

To the fullest extent permitted by law, Infinite Agency Group LLC shall not be liable for:

• Indirect damages
• Incidental damages
• Consequential damages
• Lost profits or business losses

arising from the use or inability to use our services.

14. Indemnification

You agree to indemnify and hold harmless Infinite Agency Group LLC from any claims, damages, or liabilities resulting from your use of our services or violation of these Terms.

15. Privacy Policy

By using our services, you also agree to our Privacy Policy.

Please review it here:
[Privacy Policy]

16. Governing Law

These Terms are governed by the laws of the State of Nevada, United States.

17. Changes to Terms

We reserve the right to update or modify these Terms at any time.

Changes become effective upon posting. Continued use of our services constitutes acceptance of those changes.

18. Contact Information

Infinite Agency Group LLC
Email: support@infiniteagencygroup.com
Website: www.infiniteagencygroup.com

19. Account Security

You are responsible for maintaining the confidentiality of your account credentials.

We are not liable for unauthorized access resulting from your failure to secure your account.

20. Disputes & Chargebacks

You agree to contact us first to resolve any billing issues before initiating a chargeback.

Unauthorized chargebacks may result in account suspension or termination.

We reserve the right to recover any fees or damages associated with chargebacks.

21. Digital Services

All products and services provided are digital in nature.

No physical goods are shipped.

Access to services is granted upon successful payment.