Privacy Policy

Infinite Agency Group LLC, doing business as Infinite Agency Group ("we," "us," or "our"), is committed to protecting your privacy.

By accessing or using our services, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our services.


1. Information We Collect

1.1 Personal Data

Information you provide directly, including:

• Name  
• Email address  
• Phone number  
• Company name  
• Authentication credentials (securely stored)

We do not store full payment details. Payments are securely processed by third-party providers (e.g., Stripe). We may store limited billing information such as name, email, and transaction history.


1.2 Usage Data

We automatically collect technical data, including:

• IP address  
• Browser type  
• Device identifiers  
• Referring URLs  
• Pages viewed  
• Date and time stamps  
• Error logs and diagnostics  


1.3 Cookies & Similar Technologies

We use cookies and similar technologies to operate and improve our services.

You may disable cookies in your browser settings; however, some features may not function properly without them.


1.4 Facebook & Instagram Advertising Data

When you connect a Facebook or Instagram account, we may request permissions such as:

• ads_management – manage ad campaigns you authorize  
• ads_read – access performance metrics  
• business_management – access business assets  
• pages_show_list – display pages you manage  

We do not access private messages, friend lists, or sensitive personal data.


1.5 Digital Profile Data

We may collect and store information you choose to include in your digital business card or profile, including:

• Name, business name, and contact details  
• Profile images and logos  
• Social media links and websites  
• Biographical information  

This data is used to generate and display your digital profile and QR-based sharing features.


2. How We Use Information

We process your information to:

• Provide, operate, and maintain our services  
• Execute actions you initiate (e.g., campaigns, automations)  
• Display analytics and performance insights  
• Send transactional communications (e.g., password resets, invoices)  
• Detect and prevent fraud or technical issues  
• Comply with legal obligations  
• Collect engagement data from digital profiles and QR codes (e.g., views, clicks, interactions) to improve our services  

Legal bases include performance of contract, legitimate interests, consent, and compliance with applicable laws.


3. Data Retention

We retain data only as long as necessary:

• Meta advertising data: up to 24 months or removed within 48 hours after disconnection  
• Personal and billing data: for the duration of your account and up to 7 years for compliance  
• Cookies and logs: up to 26 months or shorter if appropriate  


4. Your Choices & Data Deletion

You may request data deletion by:

• Disconnecting integrations (e.g., Facebook Business Integrations)  
• Emailing us at support@infiniteagencygroup.com  

We process verified requests within a reasonable timeframe.

You may also exercise rights such as access, correction, deletion, or objection under applicable laws (e.g., GDPR, CCPA).


5. Sharing & Disclosure

We do not sell, rent, or trade your personal information.

We may share information with:

• Service providers (hosting, payment processing, customer support) under strict confidentiality agreements  
• Legal authorities when required by law  
• Parties involved in a business transfer (e.g., merger or acquisition)  

No mobile information or SMS consent data is shared with third parties for marketing purposes.


5.1 Sub-processors & Vendors

We use trusted third-party providers, including:

• Hosting & Infrastructure (e.g., AWS)  
• Frontend & Deployment (e.g., Vercel)  
• Security & CDN (e.g., Cloudflare)  
• Database services (e.g., Supabase)  
• Payments (e.g., Stripe)  
• Email delivery systems  
• CRM & automation platforms  

These providers process data only as necessary to deliver our services.


6. International Transfers

We operate in the United States. Where applicable, we use Standard Contractual Clauses or other lawful mechanisms for international data transfers.


7. Security

We implement industry-standard security measures, including:

• Encryption in transit and at rest  
• Role-based access controls  
• Two-factor authentication  
• Ongoing security monitoring  

However, no system is completely secure, and we cannot guarantee absolute protection.


8. Children’s Privacy

Our services are not intended for individuals under 18, and we do not knowingly collect data from minors.


9. Changes to This Policy

We may update this Privacy Policy from time to time.

Material changes will be communicated via email or within the platform. Continued use of our services constitutes acceptance of updates.


10. Contact Information

Infinite Agency Group LLC  
North Las Vegas, NV, United States  

Email: support@infiniteagencygroup.com  
Phone: (702) 313-6797  


11. AI & Automation Processing

Our services may include AI-powered tools such as chatbots, voice assistants, and automation systems.

These systems may process data such as messages, contact details, and interaction history to:

• Generate automated responses  
• Improve workflows  
• Provide analytics and insights  

We do not use client data to train public AI models.

AI systems may process and generate content based on user input. You are responsible for ensuring that any data shared is appropriate and compliant with applicable laws.


12. SMS & Communication Consent

By providing your phone number, you consent to receive transactional and/or marketing SMS messages.

• Message frequency may vary  
• Message and data rates may apply  
• You may opt out anytime by replying "STOP"  

We do not share SMS consent data with third parties for marketing purposes.

By providing your email address, you may receive transactional and marketing emails. You may unsubscribe at any time using the link in our emails.


13. Your Privacy Rights (California Residents)

Under CCPA/CPRA, you have the right to:

• Know what personal data we collect  
• Request deletion of your data  
• Opt out of the sale of personal data  

We do not sell personal information.


14. Data Controller & Processor Roles

We may act as both:

• Data Controller (for direct client data)  
• Data Processor (on behalf of clients)

Clients are responsible for ensuring they have proper legal basis and consent for any data they collect or process using our platform.


15. Analytics & Tracking Technologies

We may use analytics tools (e.g., Google Analytics, Meta Pixel) to understand user behavior and improve our services.

These tools may collect information such as IP address, device type, and browsing activity.